Committed customer support
We understand the importance of your investment and are therefore committed to customer support.
- Four service levels; Gold, Silver, Bronze and Data Management with guaranteed response time
- Technical expertise in local languages (Danish, Finnish, Norwegian, Swedish and English)
- Additional Support services on request, for example On-Site Support and Scheduled technology briefings.
Ensure availability of your business-critical applications
PLM Support agreement is a unique support model for your business-critical applications to ensure high availability of your systems related to the CAD and PLM environment.
Efficient implementation project secures the return on your investment
The Sovelia Project implementation is based on Agile model with regular project meetings, a pre-planned agenda and clear goal, and is divided into four project phases.
Answers to some frequently asked questions regarding products, licenses, content and installation.